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You are in: Home: Support: FAQs
Clearing Operator Locks
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This message is usually seen if you have had to exit the program without closing the program proplerly (perhaps if you have had a power cut).
To clear the locks:
- Go into Earnie as normal.
- When you are asked to enter the user name and password enter 'SYSTEM' as the name and 'admin' as the password.
- This will take you to the Administration screen. Open the 'Operators/Groups' menu at the top.
- Select 'Clear Operator Locks'.
- Return to Earnie by going to 'File' and selecting 'Use Earnie'.
- Enter your normal log in details.
For more help on Earnie Payroll call our Adviceline team on 01594 545022 or email us at support@farmplan.co.uk.
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